<aside> <img src="/icons/sync-reverse_blue.svg" alt="/icons/sync-reverse_blue.svg" width="40px" /> Updated on September 10, 2024

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1. Welcome to Donkafele

1. The present Terms & Conditions regulate the purchase and sale of products on the donkafele application. They describe the relationship between DONKAFELE, INC. and the Users or Visitors of the application. It is essential to read and understand them before using our services.
2. DONKAFELE, INC., doing business as « DONKAFELE,» is a C Corporation registered under Delaware’s company law. Its business Registration Number is EIN 61-2144081.
3. The Terms & Conditions are constantly subject to change. The new Terms & Conditions will apply on the date of their publication in the application. By downloading and using our services, you confirm that you accept these Terms & Conditions in effect at the moment of your action.
4. By creating an account on the App or using the Services, you agree to the Terms and Conditions.
5. Through the application, we provide its users with a platform for sale and purchase from individual to individual. It is possible on the application to add a product for sale, make purchases, and search for products.
6. The application is reserved for people over the age of 16. If you are under 16, you will need parental permission to use our services.

2. Privacy Policy

This privacy policy applies to the donkafele application. It describes the types of data we collect about you and why we collect and use it when you use the services we offer on the Platform. It also includes essential information about the protection of your data, in particular, the statutory rights attached to it.

DONKAFELE collects and uses your data to allow the following:

• To use the donkafele application.
• Provide our services and enter into a contract with you.
• To carry out commercial exchanges via the Platform.
• Build your list of favorites.

To use these services, you must have an account on donkafele. To do so, you must register as a member on the application.

To track the number of visits to the Platform when you log in to the application, we collect and use the following data (log files), even if you are not logged in to the application as a member:

1. IP address of your device;
2. Date and time of your connections;
3. Model and manufacturer of your mobile device;
4. Operating system used by your mobile device;
5. Screen size, screen color depth, and system fonts.

None of your personal information will be published without your consent, exchanged, transferred, assigned, or sold in any medium to third parties.

We believe it's necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations that involve potential threats to the physical safety of any person, violations of our terms of use, or when required by law.

As a user with an account on the donkafele application, you can request that DONKAFELE delete your account and associated data at any time.

3. Intellectual Property

Users are not allowed to:

1. Collect data, perform screen scraping, and crawl the service.
2. Disassemble, decompile, and reverse engineer any part of the application.
3. You may not adapt, copy, modify, edit, distribute, or commercialize any content from the application without the prior consent of DONKAFELE.
4. Circumvent the technical measures implemented to protect or improve the service.

4. Referencing of products

As a precondition:

1. Only products authorized in the catalog rules may be listed on the application;
2. The Seller must ensure that his products comply with the rules of the donkafele application. Some categories of products cannot be put online:

Some common examples are:

• Not an authentic item: any non-physical product offered for sale on donkafele. For example, "Looking for..." ads, lost and found posts, jokes, and news are prohibited.
• Services: Selling services (e.g., house cleaning) on donkafele is prohibited.
• Products whose description does not match the photo: Photos of a product must match the description and title of the ad.
• Sale of animals: the sale of animals is not allowed on donkafele. This prohibition also applies to advertisements for the adoption of animals.
• Health: Health-related products (e.g., thermometers, first aid kits, medicines, drugs) are prohibited.
• Before and after pictures: Products offered for sale on donkafele may not be combined with a before and after picture (e.g., weight loss).
• Weapons: the products offered for sale on donkafele must not in any way be able to be used as a weapon to attack the physical integrity of a person (for example, firearms, knives, needles...)

If your access to donkafele is revoked due to a violation of the Commercial Rules, please get in touch with us by email: [email protected].

If you notice an ad on the donkafele Marketplace that does not comply with our Commercial Rules, you can report the ad directly for suppression.

Notice: The above information summarizes parts of the sales policies for your convenience but does not intend to change those policies.

1. The Seller must be the owner of the products and must have the right to sell them.

2. The sale, exchange, use, or possession of products shall not violate any third party's rights, shall respect intellectual property rights, and shall not violate any applicable local, national, or international law or regulation.

3. The product must comply with the requirements commonly applied in the market for this type of product according to the nature of the transaction unless otherwise agreed between the Buyer and the Seller.

4. When placing a product in its shop, the Seller must complete the product listing questionnaire. The Seller must :

   • Describe the product as accurately as possible
   • Report any defects
   • Indicate the price of the product
   • Indicate the location of the product

5. When publishing the product, the seller declares that the item conforms to the description he provides and that this description is complete.

   The addition of a product to his shop is free of charge.

   • When adding a product to his shop, the product must also be photographed. At least one good-quality photograph must be uploaded when listing the product (it is forbidden to use pictures found on the Internet and photos of a similar product). The photograph must reflect the actual quality and appearance of the product, as well as the possible presence of defects on the product.
   • The shop's product list is limited to 20. The same products may not be listed more than once.
   • The Seller who has listed the product may withdraw or modify the price at any time before contacting a User to sell or exchange the product in question.

5. Catalogue

DONKAFELE is not responsible for any Content posted. Users are responsible for the Content posted. DONKAFELE may remove User Content that has been adequately notified to it by applicable laws that violate applicable laws and DONKAFELE policies. In addition, we may take action against the User's account.

If a User or Visitor detects Content that advocates crimes against humanity, incites racial hate and violence, is homophobic or sexist, or includes child pornography, he or she must immediately report the product and choose the reason (illicit) or report the user's account directly so that we can apply the appropriate sanction.

More generally, Users must refrain from posting illegal, non-compliant, or spam content and must act and use the platform in good faith.

6. Delivery

1. The seller is responsible for delivering the product to the buyer. He is allowed to set the price for the delivery of his product.
2. DONKAFELE does not charge fees nor guarantee the security of payments made.
3. DONKAFELE does not assist the Buyer or the Seller. The Buyer and the Seller are responsible for the successful completion of the transaction and negotiate all terms and conditions of the transaction directly with each other (e.g., payment terms, shipping terms, product return terms, lost package, etc.).

7. Product purchases and payment

1. The addition of a product to his shop is an offer by the Seller to sell that product, which a Buyer may accept.
2. The Buyer who wishes to order a product must be in the same country as the Seller.

The summary page of the products in your shopping cart includes:

• The photo of the product.
• The quantity chosen
• Its unit price in the official currency of the seller's country
• The total price of your order.
• The cost of delivery, if applicable.

We invite you to check the exactitude of your selection before confirming your order. Any order placed can only be canceled by the Seller.

1. Prices are quoted in the currency of the country where the Seller is located, including all taxes, excluding delivery charges.

   All orders must be paid for in the country's official currency.

2. When confirming the order, the buyer agrees to pay the total product price and delivery upon receipt.

3. Any order on the platform implies that you provide accurate and complete information at the time of the order. The information requested will concern your first name, last name, and delivery address.

8. Obligations of the user

1. The User agrees:

   1. When registering on the donkafele application, provide information about him/her, in particular, his/her user name and his/her telephone number;
   2. to register on the application only once, not to create more than one Account, except in the case where a third party knows and has access to this Account, and only after having informed DONKAFELE and having blocked the old Account;
   3. Not to use the platform to carry out illegal acts or transactions or fraudulent acts;
   4. When using the application to provide objective, exact, exhaustive, and detailed information on the proposed sale;
   5. To ensure that the price offered for the sale of products, as well as other product information, is accurate;
   6. Not to copy or make unlawful use of the information contained in the application and put online by DONKAFELE or another platform user.

2. Users and Visitors must not collect, aggregate, transmit to third persons, make public, publish, or disclose data of Users of the application or data on the actions of Users (including Transactions, their number, type, price, etc.).

   If such information becomes available illegally or as a result of an illegal act or omission (except for statistical data published on the platform), Users and Visitors further undertake not to collect, aggregate, transmit to third parties, make public, publish, or disclose, the information contained on the application; if this is likely to violate the rights of other Users.

3. To the extent permitted by applicable law, DONKAFELE is not responsible for a User's behavior when using the application. In particular, DONKAFELE is not responsible for users' incorrect execution or non-execution of Transactions.

4. The User agrees to keep his/her access information to the application confidential from third parties, except for persons authorized by the User to use his/her login.

5. The User agrees to update, without delay, the information on the application that is no longer relevant due to changes in his/her data (in particular those provided at the time of registration) and information on the products listed in the Catalogue and their status.

6. Once provided, the user can no longer change the telephone number. The User must request to delete their account and create a new account with the new telephone number.

9. Applicable law in case of conflict

This contract is subject to Delaware law.

In a legal conflict, only the Delaware, USA Courts are competent.

10. Information nominative

DONKAFELE agrees not to divulge the information you provide to third parties. This information remains confidential. Our internal services will only use it to process your order, customize communication, and customize the offer reserved for DONKAFELE customers, mainly through the DONKAFELE newsletters and SMS to which you have subscribed according to your interests.

Consequently, you have the right to access, rectify, and oppose any personal data concerning you.

If you have any questions about managing your data, send us an email at [email protected].